PAVING YOUR ROAD TO SUCCESS

When you select Sendero for a strategic business planning engagement there are a lot of things you will not get: big firm bias, predetermined answers, or buzzword-only solutions. What you will get is our flexible approach, our depth and diversity of experience, and our open minds.

Together we collaborate with your operational experts to gain a holistic understanding of your business challenges and future goals. With a clear assessment in hand, we partner with you to develop or align your strategic vision, define specific initiatives, then create a strategic roadmap to achieve your goals. Because each engagement is unique, our Strategic Planning services are tailored to your organization’s size and complexity. Focused on aligning your priorities to help you make efficient business decisions, we deliver plans that are actionable, measurable, achievable, and focused.

You can count on clear, structured steps to achieve your goals, and detailed execution support to make them a reality. You bring the operational expertise, and together we’ll get there.

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Because each engagement is unique, our Strategic Planning services are tailored to your organization's size and complexity.

Representative engagements in strategic and operational planning include:

  • Vision & Mission Development
  • Core Values Definition
  • Technology Strategy & Roadmap Development
  • Culture Strategy & Roadmap Development
  • Strategic Sourcing
  • Pre-Merger Operational & Technology Assessment
  • Customer Experience

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Organizational Effectiveness
Technology Enablement

EXPLORE OUR CLIENT JOURNEYS

Client Journey: Data Platform Transformation for Vistra Energy

Vistra Energy, a Texas-based energy company focused on the competitive energy and power generation markets, struggled with enterprise-wide data feeds as the source of truth for configuration and asset management. The tool in place did not provide reliable information, which was impacting critical business functions and projects.

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Client Journey: Analytics Roadmap for HealthMarkets Insurance

HealthMarkets, a former health insurance provider shifted its business strategy by becoming a health insurance agency. The goal: to ease the complexity of, and bring clarity to, the process of enrolling in a health insurance plan. With a focus on navigating customers through evolving state and federal changes, and achieving a sustainable growth rate, the organization needs to be able to guide customers to the best coverage options for their families and their businesses.

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Client Journey: Building a Next-Generation PMO for Health Care Information Services

One of the nation's largest non-profit healthcare providers experienced significant regional growth through mergers and acquisitions, now providing quality healthcare to more than five million patients. As a result, the organization faced a multitude of overlapping strategic and departmental initiatives, including upgrading several applications and implementing an electronic health records (EHR) system within a new region.

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Client Journey: Business Process Management Implementation for TRI-KES

TRI-KES, a national distributor of interior surfaces and finishes known for commitment to customer value creation and strong corporate culture, was operating at near-capacity.

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Client Journey: Executive Analytics Dashboard Development for a Global Manufacturer

A multinational holdings company that manufactures crash test dummies needed a more robust self-service analytics and data discovery solution to accommodate accelerated growth and evolving market demand.

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Client Journey: Organizational and Process Improvements for a Premiere Retail Company

To grow market share and adapt for long-term success in the digital age, a confidential luxury fashion retailer recognized a business-critical need for significant organizational and process changes.

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Client Journey: Organizational Change Management & Roadmap for a 3,500+ Restaurant Chain

A national fast-food restaurant chain with over 3,500 restaurants, serving over 3 million customers a day, started a pilot program to enhance the customer experience.

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Client Journey: Work Flow Transformation and Technology Upgrades for Stage Stores

When national specialty retailer Stage Stores launched e-commerce fulfillment operations, it was inundated with online orders. With fewer associates to help customers in person ­– and a keen e-fulfillment deadline problem – Stage Stores needed to improve and speed its e-fulfillment process, without depleting in-person customer service during the crucial holiday season.

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