09/04/2019

BY SARAH CHOU | ANALYST

This week, we are proud to share Sarah Chou’s experience as an Analyst.

Sarah Chou started with Sendero as an Associate in the Dallas office and has since been promoted to Analyst. During her time with Sendero, she has worked on large system implementations, supported program-level change management activities, worked with Sendero’s marketing department on gathering and analyzing marketing analytics, and helped refresh Sendero’s recognition program.

Sarah sat down with us to share her experiences at Sendero and what it means to be an Analyst.


What does a typical day on a Sendero client project look like?

A “typical” day on each of my projects has been vastly different. At some clients, it’s constantly all hands on deck and you never know what each day will bring. Other clients have more of a routine, but regardless there’s lots of meetings and following up with stakeholders! I’ve been really lucky to have a lot of other Senderoans at my clients; even if you’re not working on the same things, you can always ask for a second set of eyes on a deliverable or have someone to grab lunch or take a coffee break with.

What has been your most impactful project so far?

I was the Program Coordinator for a large system implementation and integration. An analogy someone used to describe it once was to imagine replacing a really old car engine, connecting the new one to everything else, and making sure the car runs smoothly with the new engine. It was challenging but also extremely impactful to be a part of Sendero’s largest project to date and to develop meaningful relationships with members of our Sendero team, the client, and the other vendors and contractors. The experience taught me that small gestures go a long way, to be humble and willing to get your hands dirty (sometimes literally), and on bad days, the people make the work worthwhile.

It was challenging but also extremely impactful to be a part of Sendero’s largest project to date and to develop meaningful relationships with members of our Sendero team, the client, and the other vendors and contractors.

How has Sendero helped you build Management Consulting skills as an Analyst?

I recently worked on a brown bag with my CA (Career Advisor) about confidence in the workplace, and one of the things that really stood out to me was something she dubbed ‘Swiss Army Knife in the Jungle’. The idea is that earlier in your consulting career it is common to roll on to a new client or project (the Jungle) and immediately panic, forgetting that you do already have all the skills and support (the Swiss Army Knife) necessary to succeed. My managers at Sendero have struck a good balance between letting me have the autonomy to drive my own work and learn from my mistakes and being available when I need support or advice.


Visit our Careers page to learn more about the open positions at Sendero.

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