3 Key Considerations for Optimizing Your Telehealth & Telemedicine Platforms

It's no secret that the adoption of virtual care, or telehealth, has been accelerated to the forefront of today's healthcare conversations – for both patients and providers alike.

In Part 2 of this 2-part telehealth series, Miles Collins takes a look at ways to improve your telehealth offering and provides an in-depth downloadable PDF.

Keith Belton and Daniel Ruyter share their experience with Provider Data Management, as well as some of the data governance challenges that are important to consider during system implementation.

In recent years, remote work has become increasingly common across industries – including healthcare – as organizations seek to hire the best talent regardless of their physical proximity.

Given the broad array of solutions, and the fact that the technology is evolving so swiftly, how can you be certain that the contact center technology and tools you choose are the right ones for you?

The focus on customer experience in healthcare is not a new concept, but one that has been catapulted to the forefront of many healthcare organization’s strategic plans given events of the past year.

With the almost immediate switch to remote work earlier this year, companies had to focus on enabling employees to work from home while also putting corresponding cybersecurity measures into place.